Legal

On this page is our Privacy Policy & Terms and conditions.

Privacy Policy

At CPS Renewables, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers and website visitors.

Information We Collect

We may collect personal information from you when you visit our website, use our services, or interact with us in any way. The types of personal information we may collect include, but are not limited to:

Contact Information: such as your name, email address, phone number, and mailing address.
Payment Information: such as credit card numbers, bank account details, and billing information.
Technical Information: such as IP addresses, browser type, operating system, and device information.
Usage Information: such as your interactions with our website, products, and services, including pages visited, features used, and preferences.
Marketing Information: such as your communication preferences, feedback, and survey responses.

Use of Personal Information

We use the personal information we collect for the following purposes:

Providing Services: to fulfill and manage orders, process payments, provide customer support, and communicate with you about your account and our products and services.
Improving User Experience: to personalize your experience, tailor content, and enhance our website and services.
Marketing and Communications: to send you promotional offers, newsletters, updates, and other marketing communications, and to conduct market research and surveys.
Legal and Safety Purposes: to comply with applicable laws, regulations, and legal processes, and to protect our rights, property, and safety, as well as those of our customers and the public.

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

Service Providers: We may share your personal information with trusted service providers who assist us in providing our products and services, such as payment processors, IT service providers, and marketing agencies.
Legal Obligations: We may disclose your personal information to comply with legal requirements, such as subpoenas, court orders, or law enforcement requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new entity as part of the transaction.
Consent: We may share your personal information with third parties for any other purpose with your explicit consent.

Data Security

We take appropriate measures to protect the confidentiality, integrity, and security of your personal information. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the security of information transmitted to or from our website, and you provide your personal information at your own risk.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, and delete your personal information, as well as the right to object to or restrict certain processing activities. You also have the right to opt-out of receiving marketing communications from us. Please contact us using the information provided below to exercise your rights.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you a notification. Your continued use of our website and services after any such changes indicates your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

CPS Renewables

57 Woodview, Neath

SA11 3BX

Email: contact@cpsrenewables.com

Terms & Conditions

General Agreement: By using the services provided by CPS Renewables, you (the "Customer") agree to abide by these terms and conditions, which constitute a legally binding agreement between the Customer and CPS Renewables.
Scope of Services: CPS Renewables specializes in electrical installation services for renewable energy systems, including but not limited to solar panels, wind turbines, and energy storage solutions. The specific services to be provided will be detailed in a written proposal or contract provided to the Customer by CPS Renewables.
Payment Terms: The Customer agrees to pay CPS Renewables for the services provided as per the terms agreed upon in the written proposal or contract. Payment may be required in full upfront or in installments, as specified in the proposal or contract. Late payments may be subject to additional fees or interest charges.
Cancellation or Changes: Any cancellation or changes to the services requested by the Customer must be made in writing and agreed upon by both parties. CPS Renewables reserves the right to charge a cancellation fee for any services that have been scheduled or partially completed.
Warranty: CPS Renewables warrants that the services provided will be performed in a professional and workmanlike manner, in accordance with industry standards and applicable laws and regulations. CPS Renewables also warrants that any materials used will be of good quality and free from defects. However, CPS Renewables does not provide any warranty for third-party products or materials.
Limitation of Liability: CPS Renewables shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the services provided, including but not limited to lost profits, lost data, or business interruption. CPS Renewables' total liability for any claim arising from the services provided shall not exceed the total amount paid by the Customer for the services.
Indemnification: The Customer agrees to indemnify and hold CPS Renewables harmless from any claims, damages, liabilities, or expenses (including reasonable attorney's fees) arising out of or in connection with the Customer's use of the services provided by CPS Renewables.
Termination: Either party may terminate the agreement for any reason by providing written notice to the other party. In the event of termination, the Customer shall pay CPS Renewables for any services rendered up to the date of termination.
Confidentiality: CPS Renewables and the Customer agree to keep any confidential information disclosed during the course of the services confidential and not disclose it to any third party without the prior written consent of the other party.
Governing Law and Jurisdiction: These terms and conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which CPS Renewables is located. Any disputes arising out of or in connection with these terms and conditions shall be resolved through arbitration in accordance with the rules of the arbitration authority in the jurisdiction of CPS Renewables.
Entire Agreement: These terms and conditions constitute the entire agreement between the Customer and CPS Renewables and supersede any prior or contemporaneous agreements, understandings, or representations, whether oral or written, relating to the services provided by CPS Renewables.

By engaging CPS Renewables for services, the Customer acknowledges that they have read, understood, and agreed to these terms and conditions.